Services

Three services. Adoption-led.

A senior-only Salesforce + AI consultancy. Productized services, fixed fees, written and scoped. We won't quote build work until we know your foundation can support it. Three steps to engage: a 30-minute discovery call, a written 48-hour recap, then a fixed-fee SOW if we're a fit — or a referral if we're not.

— Entry · Service 01

Agentforce Readiness Sprint

Know your real run-cost before you commit a dollar. Agentforce bills on consumption — most buyers can't see their true 12-month all-in cost until the invoices land. The Sprint projects it: Flex Credit burn at multiple volume scenarios, plus which AI agents your org can ship in 90 days, which will fail, and what to fix first. Foundation before features — we won't quote build work until we know your data and process can support it.

Tiers

Tier S — SMB Edition

$4,500 1 week · ~12 hrs

ICP A · $5M–$50M ARR

Credits 100% toward your Build — net cost zero if you proceed within 30 days.

Lightweight data-readiness scorecard / Agentic Friction Log (3 workflows mapped)
Flex Credit consumption projection at 2 volume scenarios
30-min async readout (Loom + written brief)
90-day Agentforce roadmap with go/no-go on 3 use cases

Out of scope

Live executive readout · multi-cloud audit · regulated-industry reviews.

Adoption metric

Identify ≥2 specific Salesforce field/process changes that, if implemented, will improve baseline rep activity logging by 15%+ within 30 days.

Outcome

Signed roadmap with go/no-go decisions on 3 named Agentforce use cases.

Tier M — Enterprise Edition

$9,500 2 weeks · ~25 hrs

ICP B · $50M–$500M ARR

Foundation before features. In 10 business days, you'll have a written assessment: which AI agents your Salesforce org can ship in 90 days, which will fail, and what to fix first. We won't quote build work until we know your foundation can support it.

Full data-readiness scorecard across 6 objects most-touched by Agentforce
Process map of 3 candidate workflows · kill/keep recommendation
Adoption risk assessment from current Salesforce telemetry
90-day Agentforce roadmap with dollarized impact
Flex Credit projection at 3 volume scenarios
75-min live readout to exec sponsor + RevOps/Sales/Service leads

Out of scope

Data Cloud architecture work · MuleSoft integrations · custom Apex · change-management plan.

Adoption metric

Identify ≥3 specific Salesforce field/process changes that, if implemented, will improve baseline rep activity logging by 20%+ within 30 days.

Outcome

Signed, dollarized Agentforce roadmap with go/no-go decisions on 3 named use cases delivered to exec sponsor.

Sprint fee credits 100% toward Build if signed within 30 days.

Operator note — The Sprint is a paid trial, not a free discovery. The fee screens out tire-kickers and earns the right to a real readout. We'll tell you "don't" when "don't" is the answer.

A precision spirit level on a machined metal edge, the bubble resting honestly off-center between its lines — an instrument willing to show an unflattering reading. A single burnt-orange index mark draws the eye to the truth being measured. — An honest reading — including when the answer is 'don't.'

— Hero · Service 02

Adoption-Led Agentforce Build

Adoption is the project. We ship one production Agentforce agent your reps actually use — not a demo, not a pilot, not a slide deck. Built native, instrumented for adoption, transferred to your admin in 8 weeks. The adoption number lives in the SOW.

A demo is not a deployment — A $2–6K "quickstart" gets you a chatbot that answers basic questions in a sandbox. We build the production outcome — instrumented, adopted, with the adoption number written into the contract. Different thing, different price. If a chatbot is all you need, we'll tell you that on the call and point you to one.

Tiers

Tier 1 — Single Agent

$48K 6–8 weeks

Both ICPs · primary land for ICP A

1 production Agentforce agent (Sales SDR, Service Agent, or internal Sales Coach) · up to 5 topics + 8 actions
Basic Data Cloud activation for the agent's data needs
Adoption instrumentation · rep activity, conversation-to-outcome reporting, manager dashboard
30-day hypercare with weekly adoption review
Train-the-trainer session for internal admin
Runbook for tuning, prompt iteration, Flex Credit budget management

Out of scope

Multi-agent orchestration · multilingual deployment · regulated-industry compliance review · integrations beyond 2 named source systems · change management for >50 end users.

Tier 2 — Dual Agent

$62K 8–10 weeks

Primarily ICP B · ICP A only at $30M+ ARR

Two coordinated Agentforce agents that hand off to each other cleanly — qualification to deal-validation, intake to triage, marketing to sales — built native and instrumented for adoption end-to-end.

Second production Agentforce agent
Agent-to-agent handoff logic via Agent Script
Expanded Data Cloud activation across both agents' data needs
Cross-agent observability dashboard
Joint training session for combined workflow

Out of scope

Three or more agents · cross-cloud deployment beyond Sales/Service · ML model fine-tuning beyond standard Salesforce Einstein.

Tier 3 — Agent Triad

$89K 10–12 weeks

ICP B only

A coordinated three-agent system — Qualification, Deal Validator, Service Handoff — running natively in Salesforce with deterministic governance that procurement and security can defend.

Third production Agentforce agent
Full Agent Script governance · escalation rules, HITL checkpoints, audit logging, prompt change-control
Cross-cloud spanning Sales + Service Cloud
Comprehensive role-specific training
Multi-agent unified-monitoring dashboard

Out of scope

Four+ agents (separate engagement) · enterprise MDM · multilingual at scale.

What your fee covers

Foundation · one-time

Data Cloud activation, adoption instrumentation, manager dashboard, 30-day hypercare, train-the-trainer, runbook. Paid once — which is why agent #1 carries more than agent #2.

Production agent(s)

The live, native Agentforce agent(s) your reps actually use — topics + actions wired to your processes, prompt templates, real-world testing.

Orchestration & governance

Dual/Triad only — agent-to-agent handoff, cross-agent observability, escalation/HITL/audit-logging governance. The non-linear layer that lives between the agents.

Adding an agent later, on a foundation we already built: $12–18K. Net-new builds are never the market's $2–6K "quickstart" number — that's config-only, and excludes everything above.

Adoption
Commitment

Within 30 days of go-live, ≥75% of named end users will engage the agent at least 3 times per week — or Stay Kinect delivers 15 hours of additional optimization at no charge until the threshold is met.

Your investment — Our fee is fixed professional services, full stop. The Salesforce platform underneath — Agentforce Flex Credits (usage), licenses, Data Cloud — you pay Salesforce directly, at their price, no markup from us. We don't resell it and we don't bury it. The paid Readiness Sprint projects your real 12-month all-in number before you sign, so the platform bill is a forecast, not a surprise.

Lands into Retainer at month 2 unless opted out. Opt-out structure, not opt-in.

Operator note — Outcome metrics are customer-defined and written into the SOW. Defaults: Sales agent = 20% reduction in time-to-first-touch · Service agent = 25% case deflection on tier-1 topics · Coach agent = 15% lift in opportunity activity logging.

A calm, tidy customer-support workstation at dusk, empty chair, a headset resting on its dock, one small burnt-orange standby light glowing — the queue quietly handled so no one has to sit there. — The queue, handled — so your team doesn't have to.

— Retention · Service 03

Revenue Architect Retainer

Fixed fees, every time. Your senior Salesforce + AI architect on retainer — same principal, same hands. We tune the agents we built, ship the next ones, and own the adoption number so your admin doesn't have to fake confidence in the QBR.

Three tiers · 6-month minimum · $2,500 onboarding fee

Architect

$9,500/mo 10 hrs/wk

ICP A · effective $237/hr

Senior delivery on agent tuning, new agent design, Salesforce architecture
Monthly Adoption Review with named-metric tracking
Quarterly Roadmap Refresh tied to revenue OKRs
Slack-channel response within 4 business hours
Single named senior architect — no junior swap-out

Architect+

$14,500/mo 15 hrs/wk

Mid · effective $241/hr

Everything in Architect, with expanded weekly capacity
AI workflow extensions, integration tuning
Ongoing adoption instrumentation
Single named senior architect — no junior swap-out

Architect Prime

$19,500/mo 20 hrs/wk

ICP B · effective $244/hr

Embedded senior delivery across the Salesforce + AI stack
Agentforce ops + new agent design at scale
Comprehensive adoption + performance reporting to exec sponsor
Single named senior architect — no junior swap-out

Adoption
Commitment

Monthly Adoption Score reported to exec sponsor — composite of (rep weekly active usage %), (data hygiene index on top 5 fields), (agent conversation success rate). Target floor: 80% rep weekly active usage on agents in scope. Three consecutive months below floor triggers a no-cost remediation sprint.

In scope

Salesforce platform changes · Agentforce agent ops + new agent design · AI workflow extensions · integration tuning · ongoing adoption instrumentation.

Out of scope

Pure data entry / admin ticket triage (refer to a $40/hr admin) · end-user help desk · marketing-campaign execution · salaried-employee replacement.

Retainer or Embedded Engineer? — The Retainer is architecture-led — we decide what to build and own the adoption number. If instead you want hands-on-keyboard execution against your own backlog, that's the Embedded Salesforce Engineer + Solutions Architect — same principal, different shape.

Lands from Build automatically at month 2 unless opted out. Standalone Retainer only after a paid Sprint — we don't sell cold retainers to strangers.

Operator note — The retainer buys senior architecture hours — not staff augmentation. If you need a $40/hr admin to clear a ticket queue, that's not us, and we'll say so on the discovery call.

The experienced, weathered hands of a master craftsperson precisely tuning a fine brass valve they clearly built — attentive, unhurried, tending something made to last. A single burnt-orange mark sits on the live element being kept in tune. — Senior hands, keeping the system in tune.

Not sure which fits? Book 30 minutes.

Free, no obligation. Bring your stuck workflow. We'll map it live, then tell you in writing within 48 hours which service fits — or whether none of them do, with a referral where we can.

Book a 30-minute discovery call